Welcome to Winyates Health Centre Online
NEW TEXT MESSAGE SERVICE
UPDATE (1/11/2015) Our new text message service is now running. In addition to receiving your appointment reminder the day before your appointment, you can now also cancel the appointment simply by replying to the reminder with the word "CANCEL".
Please give at least two hours notice for these automated cancellations to complete successfully. If you need to cancel less than 2 hrs before your appointment is due please use Patient Access online services or ring us.
Please ensure we have your CORRECT mobile number if you wish to use this service.
Parents/Guardians child confidentiality
From Aug 1st 2015 we introduced a new policy of removing parent/guardian access to children's records once they reach their 14th birthday. This will involve de-activating the child's Patient Access online service and also removing the parent/guardian's mobile number from the child's record to prevent text reminders going to the parent/guardian. Once a child reaches the age of 14 they will need to register for their own Patient Access account and update us with their own mobile number to continue using these services.
We are now making more use of email and texts to contact patients rather than just letters by post. It is therefore vital that patients ensure they keep us up-to-date if they change their mobile number or email address.
Keeping your contact details up-to-date is now easier than ever. Simply use the "Your Contact Details" button at the bottom of this page, and complete the form.
Alternatively, you can also let us know using Patient Access (online services) by clicking "Update your details".
We will only use your details to contact you about matters directly relating to your care or to inform you of new services aimed at improving the healthcare you receive from us. No patient identifiable information is ever sent via text or email.
Examples of services we are looking to introduce include, text messages to let you know a recent test result came back as normal, text messages to let you know a prescription has been processed, text or email invitations to make an appointment for a review, emailing newsletters to keep patients up-to-date.
Patient Access (Online Services)
You can now send us a message via Patient Access. Handy for when you have a non-urgent enquiry. You will now see a "send a message" option at the bottom of your Patient Access home screen.
There is now also the facility to update your address and phone number too.
If you have not yet signed up for Patient Access please follow the instructions on our Prescriptions page. Sign up today!
Emis Patient Access Apps
Have a Smartphone? Then download the free Patient Access App!
All the features of Patient Access online, available directly on your Smartphone.
Book/cancel/view appointments - repeat prescriptions - change personal details (phone number/home address) - message us -
AND get appointment reminders! If you download the App you can get appointment reminders synched to your calendar.
Is A&E for me?
Get the App!
This mobile app will help you decide if you need medical attention if you are unwell or injured. It provides information about NHS services in Worcestershire.
(Site updated 05/11/2015)