Healthcare Navigators. The new way to be seen:
From the 1st November 2017, you may notice a change when you ask for an appointment. You may now speak to a 'Healthcare Navigator' who is trained to offer you an appointment with the most appropriate person depending on your need and urgency.
They may ask you a couple of questions in order to navigate you to the person best suited to help you. The Healthcare Navigator is not being nosey, nor will they make any clinical decisions, they have been trained to help you get the most appropriate care, from the most appropriate person.
Healthcare Navigators, like all members of the team, are bound by the same confidentiality rules.
Thank you for your support.
What can the Pharmacist help with?
Why do you need to ask me questions?
The new way to be seen?
Weight Loss App: Would you like to lose weight?
Are you interested in losing weight using an App? If so take a look here.
Problem getting online?
Having trouble registering for or logging in to Patient Access online services? Help is here!
From forgotten User ID's and passwords, to simple "how do I use it?" All these questions and more are answered here in the https://support.patientaccess.com/
There is also a 'how to' video on most solutions.
Do we have your correct contact details? Update them now:
Have you changed your mobile number or email address? Update your contact details here.
Alternatively, you can also view and edit the details we currently have on record using Patient Access online services. Click the "Update your details" once you have logged in.
Update your own medical record:
You can now send us updates you want adding to your medical record using the "Your Clinical Record" form on our home page. Simply complete any sections you want to update and submit it. We will then update your record. Update Your Record
Join our Patient Outlook group:
The purpose of the patient group is to ensure patients are involved in decisions about the range and quality of services provided by the practice. Primarily this will involve contacting you via an occasional email or asking you to complete a survey. If you would like to be involved in our patient group please register here. Sign-Up
Online Services - download the App:
Sign up now to start using our online services. Full details on our home page and prescriptions page. Once registered you can also download the App for Android and iOS available from GooglePlay and iTunes respectively.
Free health trainers:
Change 1 Thing.
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